Privacy Policy

Last updated: 27 September 2026

Who we are and our role as data controller

famewerly operates this commercial website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site in connection with our entertainment coverage platform, which includes spotlight interviews, event planning, camera coordination, lighting services and responsible show reporting.

Scope of this notice

This policy applies to all visitors to the site, including individuals who submit enquiries via the contact form, provide information for coverage requests or interact with our services from within the United Kingdom. It does not cover third-party websites linked from our pages.

Categories of personal data we collect and their sources

We collect identification data such as names, contact details supplied through forms, technical data including IP addresses and browser information, usage data from site interactions, and any additional information you voluntarily provide when requesting entertainment coverage services. Data is obtained directly from you, from cookies and similar technologies, and from publicly available sources where relevant to event planning.

Purposes of processing and legal bases

We process data to respond to contact form enquiries on the basis of legitimate interests and consent where appropriate. Service delivery for event coordination and reporting relies on contract performance. Marketing communications require your explicit consent. Analytics and site improvement are based on legitimate interests, while compliance with legal obligations provides the basis for record-keeping.

Whether providing data is obligatory

Supplying certain data through the contact form is necessary to receive a response or arrange coverage. Failure to provide required information may prevent us from fulfilling your request or delivering services effectively.

Cookies and similar technologies

We use cookies and similar technologies to enable core site functions, analyse usage and support service delivery. Details are set out in our separate Cookie Policy, which explains how to manage preferences via the site-wide cookie banner.

Processors, recipients and legal disclosures

We engage service providers for hosting, analytics, email delivery and event logistics support. These processors act under contract and receive only the data necessary for their functions. We may disclose information where required by law, regulation or court order.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses to protect your data during transfer.

Retention periods

Contact form data is retained for up to two years after the last interaction unless longer retention is required for legal claims or regulatory compliance. Usage data for analytics is kept for twelve months before aggregation or deletion. Service-related records are retained for six years to meet statutory accounting and contract obligations.

Security and data minimisation

We apply technical and organisational measures including encryption in transit, access controls and regular reviews to protect personal data. We collect only the minimum information needed for each purpose and delete data once it is no longer required.

Your data subject rights

You may request access, rectification, erasure, restriction of processing, data portability and objection to processing by contacting us at [email protected]. We will respond within one month, subject to verification of identity and any applicable exemptions.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by using the contact form or emailing [email protected]. You can also object to direct marketing and any profiling associated with it through the same channels.

Right to complain to the supervisory authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or postal address.

Children and age restrictions

Our services are intended for adults. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes but does not result in decisions affecting individuals.

Changes to this policy

We may update this policy to reflect changes in law or practice. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.

For any questions about this policy please write to 9 Union Road, Abergavenny, Monmouthshire NP7 5UW, United Kingdom or email [email protected].